Who we are
Welcome to TacticalGlock.ca, your trusted online destination for Glock pistols in Canada, firearm accessories, and tactical parts. We respect your privacy and are committed to protecting your personal information under the Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable Canadian privacy laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or make a purchase.
1. Information We Collect
We collect only the information necessary to provide you with a secure and efficient shopping experience. This may include: Personal Information: Your name, billing and shipping address, phone number, and email address. Payment Details: Processed securely through trusted third-party payment gateways. We do not store your credit card or banking information. Account Information: Login credentials, order history, and preferences if you register for a TacticalGlock.ca account. Device and Usage Data: IP address, browser type, operating system, and pages visited — used for site optimization and analytics. Communication Data: Messages or inquiries sent through our contact form, email, or social media channels.
2. How We Use Your Information
We use the data collected for the following purposes: To process and deliver orders for Glock firearms, parts, and tactical gear in Canada. To verify firearm license information where legally required. To provide customer service and support for inquiries, returns, or product compatibility. To improve website functionality, security, and user experience. To send order confirmations, invoices, or updates on your purchases. To deliver marketing promotions or newsletters, only if you have opted in. To comply with Canadian firearm regulations and legal obligations.
3. Legal Basis for Processing
TacticalGlock.ca processes personal data in compliance with Canadian federal and provincial privacy laws, relying on one or more of the following legal bases: Your consent when you subscribe, register, or submit personal information. The performance of a contract, such as fulfilling your order. Our legitimate business interest in improving customer experience and preventing fraud. Compliance with legal requirements related to firearm commerce in Canada.
4. Sharing of Information
We do not sell or rent your personal information. However, we may share it with: Trusted third-party service providers (e.g., shipping companies, payment processors) who perform services on our behalf. Regulatory or law enforcement authorities, when legally required for firearm licensing or compliance verification. Analytics and marketing partners, for website performance and advertising optimization (anonymized and aggregated data only). All third-party partners are bound by confidentiality and data protection agreements.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example: Order records: kept for 7 years (tax and compliance requirements). Account data: retained until you request deletion. Communications: stored securely for customer service reference.
6. Security of Your Information
We implement industry-standard SSL encryption, firewall protection, and secure data storage measures. All payment transactions are processed through PCI-DSS-compliant gateways, ensuring your sensitive information remains fully encrypted and inaccessible to unauthorized users.
7. Cookies and Tracking Technologies
TacticalGlock.ca uses cookies to improve website functionality and tailor your experience. Cookies help us: Remember your cart contents. Analyze website traffic and performance. Show relevant ads and product suggestions. You can disable cookies through your browser settings, but doing so may affect site functionality.
8. Your Rights Under Canadian Law
As a Canadian user, you have the right to:
Access the personal data we hold about you.
Request corrections to inaccurate information.
Withdraw consent for marketing or data processing.
Request deletion of your account or personal information, subject to legal and compliance limitations.
To exercise these rights, contact us at contact@tacticalglock.ca.
9. Email Marketing & Communication
When you subscribe to our newsletter, you consent to receiving updates about new products, promotions, and firearm news.
You can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of any email or by contacting contact@tacticalglock.ca.
We strictly comply with Canada’s Anti-Spam Legislation (CASL).
10. Third-Party Links
Our website may contain links to third-party websites (e.g., firearm associations, suppliers, or government licensing resources).
We are not responsible for the privacy practices or content of these external sites.
We encourage you to review their privacy policies before providing any personal information.
11. Updates to This Policy
TacticalGlock.ca reserves the right to update this Privacy Policy at any time to reflect legal changes or operational updates.
All revisions will be posted on this page with a new “Last Updated” date.
We encourage users to check this page periodically to stay informed about how we protect your data.
12. Contact Us
If you have questions or concerns regarding this Privacy Policy or your personal information, please contact our Privacy Officer at:
TacticalGlock.ca
📧 Email: orders@tacticalglock.ca
📞 Customer Support: +1 (647) 555-9204
📍 Location: Ontario, Canada
Copyright 2022 © TacticalGlock. All right reserved.
